From Our Door to Yours

Navigating Our Shipping & Delivery Commitment

Shipping Policy

Last updated: July 3, 2025

1. Overview

This Shipping Policy applies to all purchases made through our website. Depending on the nature of the product or service (digital or physical), the shipping process and timelines may vary.

2. Digital Products & Services

Most of our offerings, such as software, licenses, and IT services, are delivered digitally. You will receive access details via email or through your user account immediately after payment confirmation.

  • Delivery Method: Email or customer dashboard
  • Delivery Time: Within 1–24 hours of purchase

3. Physical Products (If Applicable)

For any physical items (e.g., hardware, branded materials), we aim to process and ship your order within 2–5 business days.

  • Shipping Providers: We use reputable carriers such as FedEx, UPS, and DHL
  • Shipping Time: 5–10 business days, depending on your location
  • Tracking: A tracking number will be provided once your order is shipped

4. Shipping Fees

Shipping fees (if any) are calculated during checkout and vary based on location, weight, and delivery speed. Free shipping may be offered on eligible orders.

5. International Shipping

We offer international shipping on select items. Customers are responsible for customs duties, taxes, and any import regulations applicable in their country.

6. Order Issues

If you haven’t received your product or there is an issue with the delivery, please contact our support team within 7 days of the expected delivery date at omprakash@mihusystems.in.